shew88's Privacy Protection Policy
This policy clearly explains how we collect your personal data, the purposes for which we use it, and how we protect and maintain it.
1. Introduction
shew88 is a trusted online casino and football betting platform in Myanmar. We place great importance on protecting our users' personal data. This Privacy Policy ("Policy") explains how we handle your personal data when you use shew88's services.
By accessing this shew88.vip website, creating an account, or playing our games, you are considered to have accepted the terms of this Policy. If you do not agree with any part of the Policy, please contact us before continuing to use the service.
2. Data We Collect
We collect data within the categories below in order to provide our service, ensure account security, and maintain legal compliance —
a) Data You Provide Directly
- Your name, date of birth, and contact details provided during account registration
- Payment details used for deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
- Reference documents submitted for identity verification
- Messages exchanged with customer support
b) Automatically collected information
- IP address, browser type, device ID and operating system
- Browsing history within the website (session logs)
- Game play records — bets, results and transaction fees
- Login and logout timestamps
3. How We Collect Information
We collect information through the following methods—
- Directly from you — when you register an account, make a payment, or contact customer support
- Automatically — through cookies and log files when you browse the website
- From third parties — from payment processors and user verification (KYC) services
4. How We Use Your Information
shew88 uses the information collected only for the following purposes—
- Account creation and management — to keep your access secure
- Fraud prevention and verification during payment processing
- Sending communications about bonuses, cashback and VIP tier updates
- Providing customer support to resolve issues arising from gameplay
- Carrying out legal compliance obligations
- Improving platform performance and user experience
- Supporting responsible gambling policies
We do not sell or rent your information to third parties for advertising purposes.
5. Sharing with Third Parties
Your personal information may be shared with external parties only in the following circumstances—
Service Providers
We share information only with trusted service providers who handle payment processing, user verification (KYC) and technical services. They are bound by agreement to handle personal information solely under our instructions and may not use it for their own purposes.
Legally Required Requests
Where there is a valid legal request, court order or active investigation requirement, we will act in accordance with the law and in a transparent manner.
Business Changes
In the event of a company merger, sale or asset transfer, your personal information may be transferred as part of that transaction. You will be notified in advance if this occurs.
6. Cookies and Tracking Technology
The shew88 website stores small cookie files in your browser. This technology provides the following benefits—
- Remembers your login session and allows smooth access
- Measures and improves platform performance
- Keeps a record of your returning visits
- Helps prevent unauthorized access and fraud
If you want to decline cookies, you can disable them in your browser settings. However, some services may not function properly without cookies.
7. Data Retention Period
We retain your personal data for as long as necessary to provide our services, or for as long as required by applicable laws and regulations. This includes—
- Active account data — for the entire duration that your account remains open
- Payment records — in accordance with financial record-keeping requirements
- After account closure — only the data needed to fulfill legal obligations will be retained until those obligations are met
Data beyond its retention period will be permanently deleted or anonymized so that it can no longer be linked to any individual.
8. Your Rights
Every user with an account at shew88 has the following rights regarding their personal data—
Right to Access and Copy
You may request a clear explanation of the personal data we hold about you. Contact us through customer support and we will send you a record of what is stored.
Right to Correction
If the personal data we hold about you contains errors, you may request that we correct it. We will verify the error and update it with the correct information as quickly as possible.
Right to Deletion
You may request deletion of data that no longer needs to be retained for legal purposes. If certain data cannot be deleted due to gambling-related legal requirements, we will explain why.
Right to Restriction
In certain cases, you may request that we restrict the processing of your personal data, other than for essential personal use.
To exercise any of these rights, email us at [email protected] or contact us via Live Chat on the website. We will respond within 30 days of receiving your request.
9. Security Measures
shew88 has put in place the following technical and organizational measures to protect your personal data—
- SSL (Secure Socket Layer) encryption — all data transmissions are protected with SSL technology
- Access control — only authorized staff may access personal data
- Encrypted data storage — payment-related information is stored in encrypted form
- Data breach monitoring — regular security audits are conducted
- Two-Factor Authentication — available and can be enabled wherever applicable
In the event of a data security incident, we will make every effort to notify you within 72 hours of becoming aware of it.
10. Policy on Minors
shew88 services are intended for users aged 21 and above only. If we become aware that personal data belonging to someone under 21 has been collected, we will delete that data immediately. Anyone under 21 should not access this website.
11. Policy Changes
We review this Privacy Policy regularly and may update it when necessary. If significant changes are made, we will post a clear notice on the website and notify you via the email linked to your account. Continued use of the website after any changes means you accept the updated policy.
You can check when the policy was last updated by looking at the "Last Updated" date shown at the top of this policy.
12. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please reach out through the following—
- Email: [email protected]
- 24/7 Live Chat — contact us directly through the website
We will aim to respond within 30 days of receiving your message. For more complex matters, it may take longer, and we will let you know if that is the case.