shew88 FAQ — Everything you want to know is right here

After opening an account at shew88, verification of account ownership may be required at the time of your first withdrawal or when withdrawing a large amount. This step is necessary to protect your account and ensure financial security. Preparing in advance will help avoid any complications.

Yes, the names must match exactly. The name you provide when opening your shew88 account must match the name on your KBZPay, Wave Money, AYA Pay, CB Pay, or bank account. If the names do not match, your withdrawal may be put on hold — this policy is in place for your financial security. Your name cannot be changed after registration — please verify it before you start playing.

Verification is required for recovering lost accounts, preventing unauthorized access, and protecting your own funds. A national ID card is the most convenient method, but you can contact the customer service team through the support line to ask about other available options.

All documents submitted to shew88 are stored securely using SSL encryption technology. They are not shared with third parties and are treated as the owner's private data in accordance with the platform's privacy policy. For more information, you can read our Privacy Policy.

First, ask via Live Chat to find out the reason for the rejection. It is usually due to an unclear photo or a mismatch with the form data. Please resubmit a clear, new photo. If the problem continues, contact our 24/7 customer support team via Live Chat with full details — they will be able to guide you through it.

shew88 processes withdrawal requests within 5–30 minutes as a standard. This timeframe applies to all KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers. During peak banking periods or if a review is required, it may take a little longer, but our customer support team will keep you updated in real time.

You must meet the wagering requirement before you can withdraw bonus funds. For the welcome bonus, you must wager 20 times the bonus amount before winnings from the bonus can be withdrawn. For example — if you receive a 30,000 Ks bonus, you must place a total of 600,000 Ks in wagers before those winnings become withdrawable. You can check your remaining wagering amount via Live Chat in your account.

Under shew88 policy, the account used for withdrawal must be in the same name as the one registered at shew88. Transfers to a third-party account are not permitted. This policy exists to protect your funds and prevent unauthorized transfers. Please have your own account ready before proceeding.

Yes, shew88's withdrawal service operates 24 hours a day, 7 days a week. You can submit a request at any time, day or night, and funds will normally arrive within 5–30 minutes. Withdrawals via KBZPay, Wave Money, AYA Pay, or CB Pay may take slightly longer during bank downtime, but the customer service team will remain available throughout.

The minimum withdrawal amount at shew88 is 30,000 Ks. Requests below this amount cannot be processed — you may combine bonus funds to reach this amount before requesting. The minimum deposit amount is 20,000 Ks.

Once you open an account with shew88, you can claim the welcome bonus on your very first deposit. You receive 150% of your deposit amount as a bonus, up to a maximum of 100,000 Ks. For example — if you deposit 20,000 Ks, you get a 30,000 Ks bonus and can play with 50,000 Ks in total. Claim your bonus by selecting the relevant option in the welcome promotions section.

Wagering means you must wager the bonus amount × 20 times. For example — if you deposit 140,000 Ks and receive a 100,000 Ks bonus, you must wager 100,000 Ks × 20 = 2,000,000 Ks before winnings from that bonus can be withdrawn. You can check your remaining wagering amount via Live Chat.

Most games on the shew88 platform count toward wagering requirements, including slots, live casino, crash games, and 3D lottery games. However, football betting may count differently, so if you need to know the exact details, you should ask the customer support team via Live Chat. You can also check the Terms & Conditions.

The welcome bonus can only be claimed once per account. This bonus is available on your first deposit only and does not apply to second or third deposits. Attempting to open another account on shew88 to claim the bonus again is a violation of the rules and may result in your account being closed.

Through shew88's Refer a Friend program, when a friend signs up and makes their first deposit, you can receive 10% of their deposit amount as a bonus (up to a maximum of 30,000 Ks per person). In addition, you can earn 0.3% of your friend's valid wagered amount as a weekly commission. No other amounts apply beyond these figures.

A Live Dealer game is one where a real dealer is broadcast via camera and players join and play through the internet in real time. Games available include Baccarat, Roulette, Dragon Tiger, and Blackjack. The difference is that slot games run on a computer algorithm, while live games let you interact with a human dealer in real time.

shew88 Live Casino offers a range of tables depending on the game type and room, from low-bet rooms to VIP rooms with high bet limits. You can choose a room that suits your budget, and you can ask Live Chat for clarification on specific limits.

Yes, you can play shew88 Live Casino from Android and iOS phones through your browser. Since live video is real-time streaming, a 4G / LTE connection or a good WiFi connection is recommended. A weak connection may reduce video quality but will not affect your ability to play — it will not cause unexpected losses.

In Roulette, the dealer spins a wheel numbered 0–36 and the winning number is determined by where the small ball lands. Players can bet on a specific number, red/black, odd/even, or a number range. Betting on a specific number pays more if it hits, but the odds are lower — so choose based on your own judgment.

In Dragon Tiger, one card each is dealt to Dragon and Tiger. Whichever side has the higher card wins, and a tie is also possible. The difference from Baccarat is that Baccarat uses rule-based drawing where Player and Banker totals are compared, while Dragon Tiger deals just one card per side and simply checks which is higher — players say it is much simpler.